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Yuko Dashboard → Reviews → Widgets → Q&A Collection Form
Yuko Q&A Collection Form

Overview

The Q&A Collection Form is what customers use to ask questions about your store.
It appears as a simple section or button below the product description — fully customizable to match your theme and tone.

Form Structure Overview

The Q&A form is divided into six configuration sections:

1. Settings

General appearance and functional controls for the form. You can:
  • Enable/disable the form
  • Choose display style (inline section or button trigger)
  • Configure visibility across product pages
  • Adjust spacing and alignment

Available UI Customizations (Dialog & Container)

2. Questioner Info

Capture essential customer details to ensure valid submissions. Fields include:
  • First Name
  • Last Name
  • Email (kept private)
You can:
  • Edit field labels
  • Add placeholder text
  • Choose which fields are required Customization Options

3. Question Section

Controls how customers type and submit their question.

You can customize:
  • Field label → e.g., Ask a Question
  • Description → e.g., Have a question about this product? We’re here to help!
  • Placeholder → e.g., What would you like to know?
  • Character limits
  • Validation rules
  • Optional help text

Configurable Fields

Configure how the footer of the form looks. You can:
  • Add disclaimer text
  • Adjust spacing
  • Show or hide “Powered by Yuko”
  • Add legal notices or guidance

    Footer Button Text Options

5. Thank You

Set the message displayed after successful submission. You can:
  • Customize confirmation text (e.g., “Thanks! We’ll get back to you soon.”)
  • Add next-step instructions
  • Include optional branding elements

    You can personalize:
This message reassures customers and sets expectations clearly.

6. Advanced CSS

For full design control. You can embed CSS to:
  • Re-style form layout
  • Adjust typography
  • Modify button styles
  • Support dark/light themes
  • Override theme-specific limits
Ideal for developers and custom UI requirements.

Form Preview

The form begins with an “About You” section where customers provide their details:
  • First Name
  • Last Name
  • Email (private and never published)
This ensures authentic, identifiable questions without revealing personal information on your storefront.

Customization Options

You can tailor the Q&A form experience with the following options:
  • Customize labels, placeholder text, and helper descriptions
  • Match color schemes, typography, and button styles to your store theme
  • Preview the form live using the desktop/mobile toggle
  • Save changes to apply instantly across all product pages