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The Email Blacklist lets you exclude specific email addresses — or entire domains — from all Yuko emails, including review requests, reminders, photo follow-ups, and reply notifications. Common uses:
  • Skip internal team inboxes and test accounts
  • Block support, billing, or no-reply addresses that shouldn’t get marketing email
  • Respect customers who’ve asked not to be emailed
  • Prevent bounces from known-bad domains
Email blacklist screen

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How it works

  • Blacklisted addresses never receive any Yuko email — automated or manual.
  • The filter applies across every store and workflow on your account.
  • Matching is case-insensitive and supports wildcards (*).
  • Removing an address immediately re-enables email delivery for future sends.
  • Existing reviews are not affected. Blacklisting only stops future email — it does not delete reviews that address has already submitted.

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Add addresses to the blacklist

You can add entries one at a time, in bulk via comma-separated list, or by CSV upload.
Click Add Manually and enter one or more addresses.Supported formats:
PatternMatches
sample@example.comOne specific address
*@anydomain.comEvery address on that domain
no-reply@*Any address starting with no-reply@
*+test@*Any address containing +test (useful for catch-all testing)
Separate multiple entries with commas. Invalid formats are skipped without an error — double-check your list before saving.

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Remove addresses from the blacklist

  1. Find the entry in the list (use search for large lists)
  2. Click the Remove icon next to the entry
  3. Future emails to that address will resume on the next scheduled send

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Wildcard recipes

Useful during testing or for internal QA accounts.
*@yourstore.com
Removes review requests for your whole team in one entry.
Prevents bounces and complaints from shared inboxes that shouldn’t receive marketing email.
admin@*
billing@*
support@*
no-reply@*
noreply@*
If gift orders send to a placeholder address, you can exclude that domain entirely.
*@giftcards.example.com

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How this differs from other controls

ToolWhat it blocksAffects existing reviews?
Email BlacklistOutbound Yuko emails to specific addresses/domainsNo
Product BlacklistReview requests for specific productsNo
Review restrictionsWho is allowed to submit reviewsNo
Trash / Spam statusWhere an individual review appearsYes — hides it
Use the Email Blacklist when the issue is who receives mail. Use the Product Blacklist when the issue is which products get reviewed.

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