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Yuko gives you four ways to collect reviews from WooCommerce customers. Most stores combine the first two — automated emails do the heavy lifting, and the on-site form catches the rest.
Response rate benchmarks: 5–10% from a single review request email. 10–15% with a reminder. 15–25% with reminder + photo reward.

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Collection methods

Automated review request emails

The workhorse.Yuko waits a configurable number of days after order completion, then sends a personalized email with a one-click link to the review form. Works for every order automatically.

Review reminders

Recovers non-responders.A gentle follow-up 3–5 days after the first request, sent only to customers who haven’t reviewed yet. Adds roughly +50% to your response rate.

On-site collection form

Always-on review capture.Embedded form on product pages, a dedicated “Write a Review” page, or the customer account area — for shoppers who want to leave feedback without waiting for the email.

Manual review requests

One-off sends.From Reviews → Orders, click the email icon on any order to send a review request on demand — perfect for late fulfillments or imported historical orders.

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Rewards and incentives

Photo review reminders

Nudge customers who left text-only reviews to add a photo. 15–25% add a photo when asked.

Photo review rewards

Auto-issue a coupon when a customer submits a review with photos. 2–3× more photo reviews.

Review reply notifications

Email the customer when you reply to their review — closes the loop and encourages repeat reviews.

Verified buyer badges

Show a badge on reviews from customers with a matching order. Verified reviews convert 70% better than unverified.

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What you can collect

Product reviews

Star rating + written text (optional) + photos (optional), tied to a specific product. Appears on product pages, star-rating widgets, and your Google Shopping feed. This is the default — every Yuko install collects these out of the box.
Overall-experience testimonials not tied to a single product. Ideal for the homepage, an About page, or a dedicated testimonials page.→ Collecting store / site reviews
Visual reviews are 3× more trusted than text-only. Yuko accepts multiple photos per review and short videos. Encourage them with the photo reward email.
Add product-specific questions (e.g. fit, durability, skin type) to your review form. Customers answer once; the data is searchable and filterable in your dashboard.→ Customize review inputs
Goal: first 20 reviews
  1. Turn on Review Request Email, 7 days after order completion
  2. Add the Review Collection Form to product pages
  3. Leave auto-publishing on (so reviews appear immediately)
Skip reminders, photo prompts, and custom fields until you have steady flow.Expected: 5–10% response rate, 20–30 reviews in your first month at ~200 orders.

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Before you start

Review collection works best once the basics are in place:
  • Yuko plugin installed and connected
  • Orders syncing correctly to the Yuko dashboard
  • Your email From Name and Reply Email set in Account → General
  • Branding applied (logo + brand color) so emails look on-brand
Then pick your starting point from the cards above.

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Reach our team at yukoreviews.com/supportResponse time: Within 24 hours

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