> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yukoreviews.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Started with Yuko

> Start collecting customer reviews in 30 minutes and boost your store's sales

## Welcome to Yuko Reviews

Yuko helps online stores collect and display customer reviews to increase sales. Reviews build trust with shoppers and help them make buying decisions faster.

**What you'll achieve:**

* Collect authentic customer reviews automatically
* Display social proof on your product pages
* Increase conversion rates by 15-30%
* Build trust with real customer feedback

<Info>
  **Average time to start:** 30 minutes to set up, then reviews collect automatically
</Info>

***

## 4 simple steps to collect reviews in 30 minutes

<Tip>
  **Time needed:** 30 minutes total
</Tip>

<Steps>
  <Step title="Install & Connect Your Store" icon="plug">
    Install the Yuko plugin and connect it to your store. This lets Yuko know about your orders and customers.

    **What happens:** Yuko imports your products, orders, and customer information.

    **Time:** 10 minutes

    → [WooCommerce Installation Guide](/installation/woocommerce)
  </Step>

  <Step title="Set Up Review Requests" icon="envelope">
    Turn on automatic review request emails. These ask customers to review their purchases.

    **What happens:** 7 days after an order is delivered, customers receive an email asking for a review.

    **Time:** 10 minutes

    → [Review Request Setup](/collect-reviews/review-request-emails)
  </Step>

  <Step title="Add Reviews to Product Pages" icon="star">
    Add the review display to your product pages. This shows reviews where customers shop.

    **What happens:** Reviews appear on your product pages automatically when customers submit them.

    **Time:** 5 minutes

    → [Product Page Reviews](/display-reviews/product-reviews-display-widget)
  </Step>

  <Step title="Choose How to Approve Reviews" icon="shield-check">
    Decide if reviews appear immediately or need your approval first.

    **What happens:** You control which reviews show on your store.

    **Time:** 5 minutes

    → [Review Approval Settings](/managing-reviews/auto-publishing-reviews)
  </Step>
</Steps>

<Check>
  **You're done!** Reviews will now collect automatically. Your first reviews typically arrive 7-10 days after setup.
</Check>

***

## Understanding Your Review System

Here's how Yuko works after setup:

<AccordionGroup>
  <Accordion title="How Customers Receive Review Requests" defaultOpen icon="paper-plane">
    **The automatic flow:**

    1. Customer places an order on your store
    2. You mark the order as "Completed" (delivered)
    3. Yuko waits 7 days (you control this timing)
    4. Customer receives email with link to review form
    5. Customer clicks link and writes review
    6. Review appears in your Yuko Dashboard

    **No manual work needed** - This happens automatically for every order.

    <Tip>
      **Best timing:** Most stores send review requests 7-10 days after delivery. This gives customers time to use the product.
    </Tip>
  </Accordion>

  <Accordion title="How Reviews Appear on Your Store" icon="store">
    **After a customer submits a review:**

    * **Auto-Publish ON:** Review shows on your store immediately
    * **Auto-Publish OFF:** You approve the review first, then it shows

    **Where reviews appear:**

    * Product pages (where customers make buying decisions)
    * Star ratings (on product listings)
    * Homepage carousel (showcase best reviews)
    * Review collection page (all reviews in one place)

    → [Learn about review displays](/display-reviews/introduction-to-widgets)
  </Accordion>

  <Accordion title="How to Collect More Reviews" icon="chart-line">
    **After your first reviews arrive, increase your collection rate:**

    * **Add reminder emails** - Send a gentle reminder to customers who didn't respond (adds 50% more reviews)
    * **Offer small rewards** - Give 10% discount for reviews with photos (doubles photo review rate)
    * **Reply to reviews** - Thank customers publicly (encourages more reviews)
    * **Make it easy** - Mobile-friendly form = more responses

    **Expected results:**

    * Without optimization: 5-10% of customers leave reviews
    * With reminders + rewards: 15-25% of customers leave reviews

    → [Advanced collection strategies](/collect-reviews/index)
  </Accordion>

  <Accordion title="Managing Your Reviews" icon="list-check">
    **Common review management tasks:**

    * **Approve reviews** - Decide which reviews go live
    * **Reply to reviews** - Respond to customers publicly
    * **Feature top reviews** - Highlight your best feedback
    * **Handle negative reviews** - Reply professionally to concerns
    * **Moderate spam** - Block fake or inappropriate reviews

    **Where to manage:** Yuko Dashboard → Reviews → Manage Reviews

    → [Review management guide](/managing-reviews/index)
  </Accordion>
</AccordionGroup>

***

## Your First Week: Improve Your Setup

After your first reviews arrive, add these features to collect more reviews and display them better.

<Warning>
  **Wait for this:** Complete these steps after you receive your first 2-3 reviews (usually 7-10 days after setup)
</Warning>

<CardGroup cols={2}>
  <Card title="Import Existing Reviews" icon="download" href="/import-reviews/index">
    **If you have reviews from another app**

    Transfer reviews from Judge.me, WooCommerce Reviews, or other platforms.

    **Time:** 15 minutes
  </Card>

  <Card title="Customize Email Design" icon="palette" href="/display-reviews/branding">
    **Match your brand colors**

    Add your logo and colors to review request emails.

    **Time:** 10 minutes
  </Card>

  <Card title="Add Star Ratings" icon="star-half" href="/display-reviews/star-rating-widget">
    **Show ratings everywhere**

    Display star ratings on product listing pages and search results.

    **Time:** 10 minutes
  </Card>

  <Card title="Enable Review Reminders" icon="clock" href="/collect-reviews/review-reminder-email">
    **Get 50% more reviews**

    Send automatic reminders to customers who didn't respond.

    **Time:** 5 minutes
  </Card>
</CardGroup>

***

## Get More Reviews: Optimize Your Strategy

After collecting 10+ reviews, use these advanced features to double your review collection rate.

<Steps>
  <Step title="Offer Rewards for Photo Reviews">
    Photos make reviews more trustworthy and increase sales. Offer a small discount (10% off next order) for reviews with photos.

    **Expected impact:** 2-3x more photo reviews

    → [Set up photo rewards](/collect-reviews/photo-review-reward-email)
  </Step>

  <Step title="Showcase Reviews on Homepage">
    Create a testimonial carousel on your homepage to build trust before customers start shopping.

    **Expected impact:** Show social proof to every visitor

    → [Add homepage carousel](/display-reviews/carousel-testimonial-widget)
  </Step>

  <Step title="Enable Questions & Answers">
    Let customers ask questions on product pages. Your answers help everyone make better decisions.

    **Expected impact:** Fewer pre-sale questions, more confident buyers

    → [Set up Q\&A](/questions-and-answers/index)
  </Step>

  <Step title="Use Advanced Automations">
    Create custom automation rules for different products, customer types, or timing strategies.

    **Expected impact:** Fine-tuned review collection for your specific needs

    → [Advanced workflows](/workflows/getting-started-with-workflows)
  </Step>
</Steps>

***

## Common Questions

<AccordionGroup>
  <Accordion title="When will I receive my first review?" icon="calendar">
    **Timeline:**

    * Day 0: You complete setup
    * Day 7: First review request emails send (to customers from 7 days ago)
    * Day 8-10: First reviews typically arrive

    **Average response rate:** 5-10% of customers leave reviews (10-15% with reminders)

    <Tip>
      **Be patient:** Reviews take time to accumulate. Most stores see steady growth after the first 2-3 weeks.
    </Tip>
  </Accordion>

  <Accordion title="Do I need to approve every review?" icon="hand">
    **Your choice:** You can auto-publish reviews or approve them manually.

    **Auto-publish (recommended):**

    * Pros: Reviews appear immediately, less work for you
    * Cons: Negative reviews go live instantly
    * Best for: Established stores with good products

    **Manual approval:**

    * Pros: You control exactly what appears
    * Cons: More daily work, slower review display
    * Best for: New stores, high-stakes products

    → [Configure approval settings](/managing-reviews/auto-publishing-reviews)
  </Accordion>

  <Accordion title="Can I customize the review request email?" icon="pen">
    **Yes!** You can customize:

    * Email subject line
    * Message text (add your brand voice)
    * Timing (change from 7 days to any delay)
    * Design and colors
    * Logo and branding
    * Discount offers for reviews

    → [Customize review emails](/collect-reviews/review-request-emails)
  </Accordion>

  <Accordion title="What if I get a negative review?" icon="message-exclamation">
    **Negative reviews are normal** - they actually build trust by showing authenticity.

    **How to handle negative reviews:**

    1. Reply quickly (within 24 hours)
    2. Thank them for feedback
    3. Apologize for their experience
    4. Offer to help solve the problem
    5. Show you care about customer satisfaction

    **Don't:** Delete honest negative reviews (unless spam/fake) **Do:** Use them to improve your products and service

    → [Learn to reply to reviews](/managing-reviews/replying-to-reviews)
  </Accordion>

  <Accordion title="How do reviews help my sales?" icon="chart-line-up">
    **Reviews increase sales in multiple ways:**

    * **Trust:** 93% of customers read reviews before buying
    * **Conversion:** Product pages with reviews convert 15-30% better
    * **SEO:** Reviews add fresh content that helps Google rankings
    * **Confidence:** Answer buyer questions before they ask
    * **Social proof:** Show others are happy with your products

    **Average results after 3 months:**

    * 20-50 reviews per product
    * 10-20% increase in conversion rate
    * Better Google search rankings
    * Fewer pre-sale support questions
  </Accordion>
</AccordionGroup>

***

## Need Help?

<CardGroup cols={2}>
  <Card title="Book Free Setup Call" icon="phone" href="https://cal.com/rameshelamathi/yuko-reviews">
    Talk to our team for personalized setup help

    **Time:** 30 minutes
  </Card>

  <Card title="Contact Support" icon="life-ring" href="https://yukoreviews.com/support">
    Reach our team at yukoreviews.com/support

    **Response time:** Within 24 hours
  </Card>

  <Card title="View All Guides" icon="book" href="/collect-reviews/index">
    Browse detailed guides for every feature
  </Card>

  <Card title="Integration Help" icon="puzzle-piece" href="/integrations/index">
    Connect Yuko with other tools
  </Card>
</CardGroup>

<Note>
  **Pro tip:** Bookmark the [Manage Reviews](/managing-reviews/index) page - you'll use it daily to approve and reply to customer reviews.
</Note>