> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yukoreviews.com/llms.txt
> Use this file to discover all available pages before exploring further.

> Enable a Q&A section where shoppers can post questions and receive helpful responses.

# Questions & Answers

Give your shoppers confidence before they buy.

\
Yuko’s **Questions & Answers (Q\&A)** feature lets customers ask questions directly on your product pages — and allows you (or other buyers) to reply publicly.

This builds transparency, reduces support tickets, and encourages more informed purchases.

### **Navigation**

Yuko Dashboard → **Manage** **Q & A**

<Frame>
  <img src="https://mintcdn.com/yukoreviews/2A4-jGC_tIjwzp80/images/yuko-Q&A.png?fit=max&auto=format&n=2A4-jGC_tIjwzp80&q=85&s=befc94db574a044e2096c18dd28f30df" alt="Yuko Q&A" width="2820" height="1374" data-path="images/yuko-Q&A.png" />
</Frame>

### **Overview**

With Yuko Q\&A, you can:

* Collect customer questions directly from product pages.
* Display answers publicly for other visitors.
* Reply as the store admin or allow peer responses.
* Moderate content before it goes live.

Each question and answer includes full moderation options — so you stay in control of what appears on your storefront.

## Importing Questions & Answers from Judge.me:

Yuko allows you to import existing **Questions & Answers (Q\&A)** from Judge.me, making it easy to migrate your product knowledge without starting from scratch.

### How to Import Q\&A from Judge.me

**Navigation: Yuko Dashboard → Reviews → Manage Q\&A**

1. Open **Manage Q\&A** from the Yuko dashboard.
2. Click **Import Q\&A** in the top-right corner of the page.
3. Select **Import from Judge.me**.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/yukoreviews/images/impq.png" alt="Impq" />

4. Upload a **CSV file exported from Judge.me**.
5. Click **Import** to start the process.

### What Happens Next

* The uploaded file is securely processed
* All valid questions and answers are imported into Yuko
* Imported Q\&A becomes available immediately on your storefront widgets

### File Requirements

* File format: **CSV**
* Maximum file size: **1 MB**
* The file must be exported directly from **Judge.me**

<Tip>
  **Tip:** Make sure the CSV structure matches [Judge.me](http://Judge.me)’s export format to ensure a smooth import.
</Tip>

This import option helps you preserve customer questions, answers, and product context while switching to Yuko without losing valuable content or SEO benefits.

<Note>
  This feature is available only on Growth Plan
</Note>