> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yukoreviews.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Product Blacklist

> Exclude specific products from review collection without affecting existing reviews.

export const DashboardPath = ({path}) => <Info>
    **In the Yuko Dashboard:** {path}
  </Info>;

The Product Blacklist tells Yuko to skip certain products when sending review requests. Use it for products where reviews don't make sense — gift cards, services, bundles, or discontinued items.

<DashboardPath path="Reviews → Product Blacklist (or Account → Review Settings → Review Restrictions & Limits → Manage Product Blacklist)" />

<Frame>
  <img src="https://mintcdn.com/yukoreviews/2A4-jGC_tIjwzp80/images/yuko-product-blacklist.png?fit=max&auto=format&n=2A4-jGC_tIjwzp80&q=85&s=30c22726abeb324d58a82777b92487b8" alt="Yuko Product Blacklist" width="2812" height="1178" data-path="images/yuko-product-blacklist.png" />
</Frame>

***

## What the blacklist does

* Blacklisted products **don't receive review request emails**
* **Manual review requests** from the Orders screen also skip these products
* **Existing reviews are kept** — the blacklist only affects future collection
* Removing a product from the blacklist immediately re-enables review requests

<Info>
  The Product Blacklist affects **review collection**, not review display. To stop a review from appearing on the storefront, moderate the review directly from **Reviews → Manage Reviews**.
</Info>

***

## Add products to the blacklist

<Tabs>
  <Tab title="Add manually">
    1. Click **Add Manually**
    2. Enter **numeric product IDs**, separated by commas
    3. Click **Save**

    **Example:** `123, 456, 789`

    <Tip>
      You can find a product's ID in WordPress Admin → Products — hover over a product row to see the ID in the bottom status bar, or check the browser address bar when editing it (`post=123`).
    </Tip>

    Invalid or non-numeric IDs are ignored silently.
  </Tab>

  <Tab title="Upload CSV">
    For larger catalogs, use CSV upload.

    **CSV requirements:**

    * A header row with the column name `product_id`
    * One numeric product ID per row below the header
    * Invalid or non-numeric IDs are skipped silently

    Click **Download sample CSV** to see the exact format.
  </Tab>
</Tabs>

***

## Good candidates for the blacklist

<CardGroup cols={2}>
  <Card title="Gift cards & vouchers" icon="gift">
    Customers rarely review a gift card itself — reviews on these products usually describe the buying experience, not the product.
  </Card>

  <Card title="Services & bookings" icon="calendar">
    Installation, warranties, and subscription add-ons don't benefit from product reviews.
  </Card>

  <Card title="Sample / trial SKUs" icon="flask">
    Free samples and trials distort average ratings — skip them and let paid purchases drive the review flow.
  </Card>

  <Card title="Discontinued products" icon="box-archive">
    Stop sending review requests for items you no longer stock, so new customers don't land on an empty page.
  </Card>
</CardGroup>

***

## Related controls

* [**Email Blacklist**](/managing-reviews/email-blacklist) — stop email to specific addresses or domains
* [**Product Groups**](/managing-reviews/product-groups) — apply review logic to a set of products at once
* [**Review restrictions**](/managing-reviews/review-restrictions-limits) — control who can submit reviews

***

## Need Help?

<CardGroup cols={2}>
  <Card title="Book Free Setup Call" icon="phone" href="https://cal.com/rameshelamathi/yuko-reviews">
    Talk to our team for personalized setup help

    **Time:** 30 minutes
  </Card>

  <Card title="Contact Support" icon="life-ring" href="https://yukoreviews.com/support">
    Reach our team at yukoreviews.com/support

    **Response time:** Within 24 hours
  </Card>

  <Card title="View All Guides" icon="book" href="/collect-reviews/index">
    Browse detailed guides for every feature
  </Card>

  <Card title="Integration Help" icon="puzzle-piece" href="/integrations/index">
    Connect Yuko with other tools
  </Card>
</CardGroup>
