> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yukoreviews.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Billing

> Compare Yuko plans, understand order-based pricing, and manage your subscription.

export const DashboardPath = ({path}) => <Info>
    **In the Yuko Dashboard:** {path}
  </Info>;

Yuko uses **order-based pricing** — you pay based on how many orders your store processes each month, not how many reviews you collect. This keeps the incentives aligned: we earn more when you sell more.

<Info>
  The Billing screen inside your dashboard always shows the **current** pricing and order limits for your account. If anything below differs from what you see in-app, trust the in-app numbers.
</Info>

<DashboardPath path="Billing" />

***

## Plans at a glance

<CardGroup cols={2}>
  <Card title="Free" icon="sparkles">
    **\$0 / month · Up to 50 orders / month**

    Everything you need to start collecting product reviews on a small store.
  </Card>

  <Card title="Basic" icon="rocket">
    **\$12 / month · 100 orders included**

    Photo reviews, manual review requests, the Reviews Carousel, and review rewards for growing stores.

    *+\$5/month per 100 extra orders*
  </Card>

  <Card title="Advanced" icon="chart-line">
    **\$30 / month · 300 orders included**

    Drag-and-drop email editor, verified buyer badges, product grouping, Google Shopping feed, and more.

    *+\$5/month per 100 extra orders*
  </Card>

  <Card title="Growth" icon="crown">
    **\$90 / month · Unlimited orders**

    Site reviews, Q\&A, 2-in-1 forms, advanced multi-step workflows, custom sending domain, review syndication, and a dedicated account manager.
  </Card>
</CardGroup>

***

## Feature comparison

### Reviews core

| Feature                                                                      | Free | Basic | Advanced |    Growth   |
| ---------------------------------------------------------------------------- | :--: | :---: | :------: | :---------: |
| Product reviews                                                              |   ✓  |   ✓   |     ✓    |      ✓      |
| Automated review requests                                                    |   ✓  |   ✓   |     ✓    |      ✓      |
| Review reminder emails                                                       |   ✓  |   ✓   |     ✓    |      ✓      |
| One-click review import                                                      |   ✓  |   ✓   |     ✓    |      ✓      |
| [Review collection form](/collect-reviews/review-collection-form)            |   ✓  |   ✓   |     ✓    |      ✓      |
| [Star rating widget](/display-reviews/star-rating-widget)                    |   ✓  |   ✓   |     ✓    |      ✓      |
| [Floating reviews widget](/display-reviews/flowing-review-badge-coming-soon) |   ✓  |   ✓   |     ✓    |      ✓      |
| Basic email editor                                                           |   ✓  |   ✓   |     ✓    |      ✓      |
| Mobile-ready email templates                                                 |   ✓  |   ✓   |     ✓    |      ✓      |
| Admin notifications for new reviews                                          |   ✓  |   ✓   |     ✓    |      ✓      |
| Photo reviews                                                                |   —  |   ✓   |     ✓    |      ✓      |
| [Manual review requests](/collect-reviews/manual-review-requests)            |   —  |   ✓   |     ✓    |      ✓      |
| [Reviews carousel](/display-reviews/carousel-testimonial-widget)             |   —  |   ✓   |     ✓    |      ✓      |
| Review rewards (coupons)                                                     |   —  |   ✓   |     ✓    |      ✓      |
| [Webhooks](/integrations/webhooks)                                           |   —  |   ✓   |     ✓    |      ✓      |
| Custom CSS                                                                   |   —  |   ✓   |     ✓    |      ✓      |
| Drag-and-drop email editor                                                   |   —  |   —   |     ✓    |      ✓      |
| Verified buyer badge                                                         |   —  |   —   |     ✓    |      ✓      |
| [Product grouping](/managing-reviews/product-groups)                         |   —  |   —   |     ✓    |      ✓      |
| [Google Shopping feed](/integrations/google-shopping)                        |   —  |   —   |     ✓    |      ✓      |
| [Klaviyo integration](/integrations/klaviyo)                                 |   ✓  |   ✓   |     ✓    |      ✓      |
| Store / site reviews                                                         |   —  |   —   |     —    |      ✓      |
| Questions & Answers                                                          |   —  |   —   |     —    |      ✓      |
| 2-in-1 form (product + site)                                                 |   —  |   —   |     —    |      ✓      |
| Advanced multi-step workflows                                                |   —  |   —   |     —    |      ✓      |
| Custom sending domain                                                        |   —  |   —   |     —    | Coming soon |
| [Review syndication](/managing-reviews/review-syndication)                   |   —  |   —   |     —    |      ✓      |
| [Google Business integration](/integrations/google-business)                 |   —  |   —   |     —    |  In rollout |
| Dedicated account manager                                                    |   —  |   —   |     —    |      ✓      |

### Support

| Support level                 | Free | Basic | Advanced | Growth |
| ----------------------------- | :--: | :---: | :------: | :----: |
| Email & live chat             |   ✓  |   ✓   |     ✓    |    ✓   |
| Priority support & onboarding |   —  |   —   |     ✓    |    ✓   |
| Dedicated account manager     |   —  |   —   |     —    |    ✓   |

***

## Order-based pricing, explained

<AccordionGroup>
  <Accordion title="What counts as an order?" icon="receipt" defaultOpen>
    Yuko counts an order when it reaches a **completed / fulfilled** status in WooCommerce. Cancelled, refunded, and failed orders do not consume your order quota.

    Your quota resets on the first day of each billing cycle.
  </Accordion>

  <Accordion title="What happens if I go over my included orders?" icon="gauge-high">
    On paid plans, overage is billed at **\$5 per additional 100 orders**. Yuko never stops sending review requests for exceeding the quota — your review flow continues uninterrupted.

    On the Free plan, orders beyond 50 per month are queued. Upgrade to continue review collection.
  </Accordion>

  <Accordion title="Can I change plans at any time?" icon="arrows-rotate">
    Yes. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of your current billing cycle.

    Cancelling reverts your account to the Free plan. You keep all your collected reviews.
  </Accordion>

  <Accordion title="Do you offer annual billing?" icon="calendar">
    Annual billing with a discount is available on Advanced and Growth plans. [Contact sales](https://cal.com/rameshelamathi/yuko-reviews) to set it up.
  </Accordion>
</AccordionGroup>

***

## Manage your subscription

<Steps>
  <Step title="Open Billing" icon="credit-card">
    In the Yuko Dashboard, click **Billing** in the sidebar.
  </Step>

  <Step title="Review current usage" icon="chart-column">
    The top card shows your plan, the current order count, and renewal date. Use this to gauge when to upgrade.
  </Step>

  <Step title="Change plan" icon="arrow-up-right-dots">
    Pick a plan card and click **Select Plan**. You'll be redirected to our payment provider to confirm the change.
  </Step>

  <Step title="Update payment method or invoices" icon="file-invoice-dollar">
    Click **Manage Subscription** on the current subscription card to update card details, download invoices, or cancel.
  </Step>
</Steps>

***

## Need Help?

<CardGroup cols={2}>
  <Card title="Book Free Setup Call" icon="phone" href="https://cal.com/rameshelamathi/yuko-reviews">
    Talk to our team for personalized setup help

    **Time:** 30 minutes
  </Card>

  <Card title="Contact Support" icon="life-ring" href="https://yukoreviews.com/support">
    Reach our team at yukoreviews.com/support

    **Response time:** Within 24 hours
  </Card>

  <Card title="View All Guides" icon="book" href="/collect-reviews/index">
    Browse detailed guides for every feature
  </Card>

  <Card title="Integration Help" icon="puzzle-piece" href="/integrations/index">
    Connect Yuko with other tools
  </Card>
</CardGroup>

<Note>
  **Not sure which plan is right?** Start on Free and upgrade when you need a specific feature. You won't lose data when you switch plans.
</Note>